The firm has two offices; the Head Office is in Staplehurst, Kent and there is a branch office in St Leonards-on-Sea, East Sussex. All the fee earners spend time in both offices. We are happy to deal with clients by telephone and email so we are able to act for clients in any location.
Clients are provided with a fixed fee quote or a costs estimate at the beginning of every matter so there are no unpleasant surprises when they are invoiced. We are happy to discuss payment by instalments as we think everyone has the right to obtain good quality legal advice, but realise that it is often difficult to pay for it upfront. We are also able to offer ‘no win no fee’ funding options on some matters.
We can offer wheelchair access at both our offices and home/office visits can be arranged, as can late night appointments for commuters.
You can download our policy documents below:
- Terms & Conditions of Business (applies to all matters save for Fixed Fee Property matters)
- Terms & Conditions of Business for Fixed Fee Property Matters
- Interest Policy
- Complaints Procedure